Store Policy

Customer Care

At Alvenza, our goal is to provide a simple, clear, and reliable shopping experience. If you have questions about our products, orders, payments, or any other matter related to your purchase, our team is available to assist you.

To contact our customer care team, please reach out by email at joel@alvenzamarket.com or by phone at +55 11 97132-2573.

We are here to answer your questions and help make your experience with Alvenza as smooth as possible.

Privacy & Safety

At Alvenza, we value the privacy and security of our customers' information.

Information provided while browsing, creating an account, or making a purchase is used for purposes related to operating our store, processing orders, and providing customer support.

We recommend that customers provide accurate information and keep their account details secure.

Wholesale Inquiries

Alvenza is open to business opportunities and wholesale inquiries.

For information about bulk purchases or potential business partnerships, please contact our team at joel@alvenzamarket.com.

Our team will be happy to provide guidance regarding the options available for your request.

Payment Methods

Alvenza offers different payment methods to make your shopping experience more convenient.

Currently, our store accepts:

Credit and debit cards
PayPal
Offline payments

Available payment methods may vary and will be displayed during the checkout process.

Contact Us

Alvenza Market

Email: joel@alvenzamarket.com
Phone: +55 11 97132-2573

We appreciate your trust in Alvenza and are always here to help.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments